Smiling, helpful woman working at computer.

COVID-19: Ascendium Partially Halting Collections

Borrowers are encouraged to use this website and continue making payments if they are able. Borrowers who are unable to make payments must stop reoccurring payments or they will continue. Borrowers who are unsure how to halt reoccurring payments can call 800-331-2314 or email PCA@navient.com for assistance. Read the full Ascendium press release.

Student loan in default? Help is available.

Student loan default happens. Here is the information and the tools you need to get back on track.

There are options to help you with your defaulted student loans.

Has Ascendium or one of our business partners reached out to you? Log in to manage your loans and research potential options.

Student loan in default? Help is available.

There are options to help you with your defaulted student loans.

Log in to your account to manage your defaulted student loan.

Create a log in