Contact Us

Help is available: (800) 331-2314

Some calls may be monitored or recorded for quality assurance purposes.

Loan Repayment Specialists are available Monday - Friday from 8:00 am to 4:30 pm Central Time.
Holiday Schedule

General Correspondence

Ascendium
PO Box 7859
Madison, WI 53707-7859

We encourage you to try to resolve any issues you encounter by contacting a representative first. If you've already done so and are not satisfied with the service you've received, please share your concern with us and file a formal complaint.